Returns Policy
Right to cancel
You have the right to cancel this contract within 14 days without
giving any reason. The cancellation period will expire after 14 days
from the day of the conclusion of the contract.
To exercise the right to cancel, you must inform us (J.Runge,
N.Thomsen-Habermann, L.Fischbach GbR represented by Jakob Runge, Hinterhainberg 4a, 94496
Ortenburg, Germany, hej@typemates.com,
phone: +49 (0)40 88215944) of your decision to cancel this contract by
a clear statement (e.g. a letter sent by post, fax or e-mail). You may
use the attached model cancellation form, but it is not obligatory. To
meet the cancellation deadline, it is sufficient for you to send your
communication concerning your exercise of the right of cancel before the
cancellation period has expired.
Effects of cancellation
If you cancel this contract, we will reimburse to you all payments
received from you, including the costs of delivery (except for the
supplementary costs arising if you chose a type of delivery other than
the least expensive type of standard delivery offered by us), without
undue delay and in any event not later than 14 days from the day on
which we are informed about your decision to withdraw from this
contract.
We will make the reimbursement using the same means of
payment as you used for the initial transaction, unless you have
expressly agreed otherwise; in any event, you will not incur any fees as
a result of such reimbursement.
The right to cancel for a contract for the supply of digital
content which is not supplied on a tangible medium will cease to be
available if we have begun with the supply of the
digital content after you have given your express consent to begin
supply of the digital content before the end of the cancellation period
and you have acknowledged that the right to cancel the contract will be
lost with the beginning of supply of the digital content.
Model cancellation form
(If you want to cancel the contract, please fill out the form below and send it back to us)
- To J.Runge, N.Thomsen-Habermann, L.Fischbach GbR represented by Jakob Runge, 94496 Ortenburg, Germany:
- I hereby cancel my contract of sale of the following goods [ * ]/for the supply of the following service[ * ]
- Ordered on [ * ] / received on [ * ]
- My Name
- My Address
- My Signature (only if this is notified on paper)
- Date
[ * ] Delete as appropriate